Before proceeding with the reading, we would like to let you know that the care and satisfaction of our customers is very important to us.
The AGEMINA.COM site, including third or fourth level domains, is subject to the current regulations of Italian law and is regulated by these.
The SHOP.AGEMINA.COM site is owned by the company AGEMINA.X S.r.l., (hereinafter referred to as "AGEMINA") with registered office in Cinisi in Via San Andrea 20 and with operational headquarters in Terrasini in Corso Vittorio Emanuele 172.
Access to and use of the Site are activities governed by these "General Conditions of Use" (hereinafter "Conditions").
AGEMINA.X is a women's and men's fashion store that exclusively sells items purchased directly from its official suppliers, from the most prestigious Italian and international fashion designers. AGEMINA.X is therefore an official dealer of all the references and all the brands that are present in the sales catalog on this Site.
Access and use of the Site, as well as the purchase of any reference, are activities that require the reading, understanding, knowledge and acceptance of these Conditions, and in particular of all the rules that regulate it. , published and visible on this site in the following pages: PAYMENTS, SHIPMENTS, RETURNS, PRIVACY.
In this regard, it should be noted that the customer, with the finalization of the order through this site (purchase of one or more references), even if this cannot be processed, expressly and without reservation, pursuant to article 13 of Legislative Decree n. 196/2003, AGEMINA.X S.r.l. to the processing of their personal data, for administrative and commercial use, and accepts all the conditions described in the "Privacy" document / page, which can be found at the following link HERE.
Therefore, anyone who accesses and / or uses any service offered on this Website expressly accepts that these Conditions of Sale and the Regulations that comprise it, are governed by Italian law. The territorial jurisdiction will be that provided for by the Consumer Code, i.e. the place of residence or domicile of the consumer, if located in the Italian territory.
AGEMINA.X takes every precaution, in its possession, to prevent content from being published on its website that may harm or deemed harmful to civil convictions, human rights and the dignity of people, in all its forms and expressions. In any case AGEMINA.X does not guarantee that the contents published on the Site are appropriate or lawful in countries outside the Italian territory and, therefore, access to such contents from places where such materials are illegal is to be considered expressly prohibited. Anyone who decides to access the contents of the Site will do so on their own initiative and will be solely responsible for compliance with the relevant local laws.
Furthermore, AGEMINA.X adopts all possible precautions and according to its possibilities to assure its users that the contents of the Site are accurate and do not contain misleading, incorrect or outdated information, with respect to the date of their publication, typographical errors, for which following the notification, the correction is expected as soon as possible. However AGEMINA.X assumes no responsibility for the correctness, accuracy, completeness and updating of any content published on its Website.
Furthermore, AGEMINA cannot guarantee its users that the visibility and access service to the Site will operate continuously, without interruptions and in the absence of any type of error or malfunction due to the Internet connection. AGEMINA therefore declines all responsibility for: any problems, damages or risks, direct or indirect, that the user may encounter while using the Site; for any malfunctions of the site related to the deactivation of cookies in the user's browser; for any presence of computer viruses or any other component that may prove harmful to the user.
AGEMINA.X reserves the right to rectify, update, replace in whole or in part these Conditions, whenever it deems it, at its sole discretion, necessary or appropriate, without giving any notice to the user. The visitor to the Site is obliged to comply with what is expressly indicated in these Conditions of Sale, and is also required to periodically check this page, and any other link connected to it, to check for any changes in the Conditions or Rules, which must be considered immediately binding as soon as they are published on the Website.
To make a purchase on shop.agemina.com it is necessary to place a minimum order of one item (product) published in the online sales catalog.
Instructions on the right of withdrawal, pursuant to Legislative Decree no. 21/2014, Article 49, paragraph 4.
The Client has the right to withdraw from the sales contract, without indicating the reasons, within and no later than 14 days. The withdrawal period expires after 14 days, starting from the day the items are in physical possession (delivery of the order).
In order to exercise the right of withdrawal, the Customer is required to send an explicit communication through the appropriate section, present within their own reserved area. In addition, within the order package, there will be a return / withdrawal form to be completed and sent to AGEMINA S.r.l in conjunction with the item to be returned.
To meet the withdrawal deadline, it is sufficient for the Customer to send the communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If the Customer withdraws from this contract, all payments he has made in our favor will be refunded, without undue delay and in any case no later than 14 days from the day we are informed of your decision to withdraw from this contract. These refunds will be made using the same payment method used for the order purchase transaction. The refund may be suspended until the order is received at the AGEMINA warehouse.
Any cost originally incurred for shipping the order will be reimbursed only if all the items contained in the order are returned.
Please send back the goods or deliver them to us - and specifically to: AGEMINA.X Srl, Corso Vittorio Emanuele, 172 - 90049 Terrasini (Italy) - without undue delay and in any case within 14 days from the day on which communicated your withdrawal from this contract. The deadline is met if you send back the goods before the 14-day period has expired. You are only responsible for the decrease in the value of the goods resulting from the handling of the goods other than that necessary to establish the nature, characteristics and physical qualities of the items.
The European Commission has set up a European platform for online dispute resolution (ODR platform) for businesses in relation to online contracts for services that need to be terminated by customers out of court. The ODR platform can be accessed at the following link: https://ec.europa.eu/consumers/odr/.